Home Retailers December 17, 2020
How Gautier transformed the customer experience with HomeByMe’s 3D planning solution
Gautier turned to the HomeByMe for Home Retailers 3D planning solution to provide an unmatched experience for customers to visualize their dream home.
Combining a 360-degree photorealistic 3D catalog of Gautier’s complete product range with an intuitive planning platform, store advisors can create and populate an accurate plan of a customer’s home within minutes.
The Challenge:
Gautier wanted to provide customers visiting its stores with a complete home planning service that would add value to their shopping experience.
The Solution:
HomeByMe for Home Retailers is a cloud-based, all-in-one 3D planning solution that has enabled Gautier to take a centralized approach to integration and rollout.
Results:
•Store assistants can now provide complete interior design support to customers
•By October 2020, 6,024 home interior projects had been saved via the platform
•HomeByMe for Home Retailers will now be integrated into the website
Download the full case study below to see how Gautier transformed from established furniture manufacturer to end-to-end interior design brand. See the full results and benefits Gautier received from transforming their omnichannel customer experience with the HomeByMe for Home Retailers 3D planning solution.